Small businesses are always looking at ways to grow and prosper. This is a ritual that is practiced regularly but more now than ever and it’s not limited to small businesses either. But while owners and executives throw sh** at the wall, whiteboard ideas or put on our rally caps to generate that grand, economy saving solution, it’s important not to forget the X’s and O’s. That means do the little things right so in the end the chances of winning (or surviving, depending on your perspective) improve.
That is sound advice even if it is from the sporting world and not Wall Street. So what are some of the little things your organization can be doing to increase its chances of winning? Remember, its little things we are talking about, not “Increase Sales” or “Outsource Production”. More like - does your CRM have the correct industry code for every client or do we have fraud controls in place for our wire transfers? Let’s take some clues from those head coaches who at half time always say, “we need to do better at the X’s and the O’s."text