I participated in a webinar recently sponsored by Realcomm, an organization devoted to the advancement of technology for the commercial real estate industry. It was about the future and hype verses reality. My contribution was squarely on the reality side as I described how our real estate clients gain efficiency by using workflow to automate document oriented business processes.
You might think, “do we still have documents?” The answer in my world and the foreseeable world of our Fortune 5000 clients is, Yes. Documents may not be in paper form any longer, but documents of some type (spreadsheet, PDF contract, etc.), are the support for data and todays decisions. But to see the future, the next big thing, you need to believe in the internet of things (IoT), artificial intelligence (AI) and virtual reality (VR).
There is no doubt that all of these big ideas are actually in use today and most likely touch our lives. Buildings you work in might have elevators, chillers or pumps that are constantly communicating maintenance information that is reviewed and proactively managed. Your phone can answer your questions via AI. You may buy a house with only a virtual walk-through. And doctors are receiving surgical training using VR.
What I found interesting about these big ideas was how they can and probably will transform our daily lives. Artificial intelligence will lead us to roadways full of driverless cars. Consequently, your local mall will have a spot for you to stop and exit your car, and then your car will drive itself to a parking lot a mile away until you are ready to have it come pick you up. You will be able to virtually place a piece of furniture into your own virtual home to see how it fits before you purchase it.
It is a benefit to all of us that there are people thinking far enough ahead on these issues. Investment decisions, infrastructure projects and ideas that effect our daily lives need advanced planning and vetting. Making todays reality more efficient also takes planning and vetting and the payoff period is probably long as big ideas always need big lead times.
Millennia Group, LLC provides workflow and document management solutions. www.mgdocs.com, firstname.lastname@example.org or (630) 279-0577