In a past era processes were set in stone. Assembly lines were created and they ran for three shifts a day year after year. Big mainframes were programmed and some of those programs still run today. Change was slow and methodical for both consumers and businesses.
Today, manufacturers and businesses of all types are struggling to meet the new era’s requirements and challenges including personalization and on-demand. The only way to manage in this environment is to have a workforce and applications that embrace and smooth the way for change – in 5 minutes or less.
Unfortunately most employees, even younger ones, fear change. The fear comes not only from having to learn something new, but also from a break in routine or loss of time. With the crazy busy schedules that most employees have…
During a recent lunch conversation a comment was made about the great benefits of business intelligence (“BI”) – a tool used to connect lots of information dots to generate useful data. However, that was quickly followed by a second comment about the often failed attainment of those benefits. The culprit seems to be bad or incomplete historical data, ie data stuck in documents or inconsistently entered data.
Documents used to be shared by photocopying and FedEx. That progressed to PDF and email, which has been replaced by free file sharing websites. There are also highly secure deal sites available for Wall Street transactions. The reality is that all of these methods are in use because each one meets somebody’s unique need for security, simplicity or both. 
All of our clients that have implemented our workflow solution have done so to improve their efficiency and profitability. However, it has become very apparent that there are significant added benefits derived from the process metrics reports that are generated. 