Millennia Group Blog
Small businesses are always looking at ways to grow and prosper. This is a ritual that is practiced regularly but more now than ever and it’s not limited to small businesses either. But while owners and executives throw sh** at the wall, whiteboard ideas or put on our rally caps to generate that grand, economy saving solution, it’s important not to forget the X’s and O’s. That means do the little things right so in the end the chances of winning (or surviving, depending on your perspective) improve.
That is sound advice even if it is from the sporting world and not Wall Street. So what are some of the little things your organization can be doing to increase its chances of winning? Remember, its little things we are talking about, not “Increase Sales” or “Outsource Production”. More like - does your CRM have the correct industry code for every client or do we have fraud controls in place for our wire transfers? Let’s take some clues from those head coaches who at half time always say, “we need to do better at the X’s and the O’s."text
These 9 suggestions are meant to help your company come out of this pandemic with a fresh, invigorated attitude and a platform ready to take advantage of the opportunities that come your way. And, if your company has a document management system, substitute “network drive” with the name of that document management system. Good luck and can’t wait to see you on the other side of this.text
Way back in the 1970’s, according to Wikipedia, the information age began. This was a period after the industrial revolution where computers started to be part of the daily business landscape. Vast amounts of “information” were now created, stored and transmitted by these computers. A good long run considering it is still going on.
Along comes a time, not exactly sure when, where the computer revolution became all about “data” and “tech”. These are fine things, but what are they? Data is data until someone turns it into information that is useful. Tech is certainly cool on my wrist, but isn’t it being informed of an upcoming meeting the important part? We’re still in the information age, but why doesn’t it feel like it?text
As a provider of a workflow and document management system we hear first-hand the number of applications that companies use to support their business. There is always a discussion of how data and documents are being captured, created, shared and the flow within the organization. We have never interacted with a customer or prospect that is on a single solution for all business functions. Like Sasquatch, the killer app doesn’t really exist.
The reality is that many different applications are used throughout the organization. Departments tend to fight hard to get the application most suited to their needs so they can carry out their mandates with effectiveness and efficiency. That leaves the IT department scrambling to ensure that each department’s key solution can interact with all the others. Every solution provider strives to be an open platform to accommodate this effort, but what does that mean?text
We have been researching the idea of creating a Bot as an enhancement to our workflow and document management solution. The struggle is defining what this Bot is going to do. There is no single definition of what a Bot is or how it can be used, but we generally think of it as a process automation tool.
Despite “Bot” sounding like it could be a piece of equipment, ie. RoBOTic Process Automation, it is generally a software solution that could be mimicking human thought process or even keystrokes. There are a lot of thought processes and physical processes that could be automated. Is there an ideal use of such a diverse and powerful tool?text
Ten to 15 years ago, the document management world started to feel an itch. The major DM players couldn’t quite figure out where it was coming from at the time. But then corporate users started to talk about how they were just dropping files into this online folder system and how easy it was. Box, DropBox, ShareFile and others have since created very successful businesses with simple online storage.
The expectation for how a document management system should work took on a whole new meaning from the perspective of the users. This is true not only of document management but of most corporate software platforms. This great new experience arrives and the expectation pendulum swings way over to one side. Then reality starts to set in.text
Not many companies have the resources to operate on a global basis. It can take a large team of lawyers, experienced financial professionals and local facilities or representatives. To go global for a product or service also requires understanding the local custom so you don’t accidently insult the community.
Operating a business, locally or globally, will involve customer contracts, vendor contracts, financial reports, etc. The business processes and document content might be vastly different from Bavaria to Bali and Caracas to Quebec. However, we see four key characteristics of document management on a global basis and if you focus on getting these four correct, it will be a piece of cake.text
We have all encountered the situation on our way into the grocery store where a young girl in uniform is selling cookies. Or maybe it’s someone dressed as Santa ringing a bell. In both cases, the story doesn’t end there because you have a second encounter when you exit the store. So the issue is, which do you prefer, addressing the situation on the way in or dealing with it on the way out?
This post is not really about the Girl Scouts or the Salvation Army of course. This is an analogy for how your company deals with its critical business information. Either your company has a well-defined process and structure to identify information as it enters or it relies on advanced search capabilities to find information where-ever it may hide. Or, oh no, it’s a free-for-all at your company.text
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