First, please take note that we used the word “file” and not “document” in this blog title. It’s true that less orders, correspondence, contracts, etc. are being memorialized on paper or a “document”. However, there is still a “file” being created that looks just like the paper document only its PDF or JPG. That PDF receipt is a document and is the buyer’s proof of the transaction so they want it.
The receipt gets emailed to you (system #1) but then you forward it to an accounts payable system for processing (system #2). Later, that same file is sent to a co-worker who had a question about it. Maybe that was sent as an attachment in an instant messenger system like Slack (system #3). Or that file was pushed out to Box as part of a special project (system #4). You get the point, that file is everywhere now. Where isn’t that file is more appropriate today. But why should that be a concern?text