As we kicked off our 25th year in business in September, Millennia Group did not wait around for the New Year to start anew. Here's what's new:text
Millennia Group Blog
According to the United States Bureau of Labor Statistics, between 2016 and 2026 about 90% of job growth will be in service producing industries. Sears is embarking on what might be a crazy idea that they can revive their retail model by making the stores smaller and what looks like increasing the level of service or service offerings related to what they sell. Is this where the new jobs will come from, purchasers getting more service?
The U.S. BOL stats indicate that the number two jobs creator will be in Professional and Business Services and number 12 will be Information, including data processing and hosting. Business software providers must fit into one of those two categories. However, software providers, like Retailers, can suffer from a purchase decision based primarily on cost and functionality. Should software firms follow Sears formula and not only provide technology but provide service?text
It seems simple to envision the tools required by a mobile worker. The basics quickly jump to mind including a phone, a laptop, chargers of course and a Starbucks or Panera card. Then you need a location, which could include a home office, an office suites membership or the aforementioned coffee shop.
The real tools of the trade are more software oriented. It’s critical to have a fully cloud based infrastructure or a VPN that provides access to your CRM, accounting system/ERP, messaging app, email and of course documents. The emergence of technology and the disappearance of ledger books, the Rolodex and filing cabinets resulted in amazing efficiency gains. Now that these tools are also available to mobile users, has efficiency peaked?text
During a recent lunch conversation a comment was made about the great benefits of business intelligence (“BI”) – a tool used to connect lots of information dots to generate useful data. However, that was quickly followed by a second comment about the often failed attainment of those benefits. The culprit seems to be bad or incomplete historical data, ie data stuck in documents or inconsistently entered data.
Another discussion at this lunch centered on co-tenancy, a complicated topic that impacts the commercial real estate industry. As an example, a co-tenancy clause could allow one tenant to reduce its rent if another, typically significant, tenant exits the property. The significant tenant is a draw to the property that benefits other tenants. So how do these two topics relate?text
One of the main industries that Millennia Group supports is the commercial real estate industry. I am sure that this industry shares traits with many other industries in terms of technology solutions, things like single sign-on requirements, transitioning to cloud based email and new uses for CRM.
Another area that all industries have in common, and it is not a new problem, is called "silos of data." This is a situation where different sets of data reside in different applications or locations. The problem is that sometimes you need data from several of these "silos" to solve a problem or answer a question and the silos don't always talk. The answer to this problem has been the proliferation of data warehouses or business intelligence applications. These applications aggregate copies of data from many other applications into the warehouse and allow searching and slicing and dicing of data to get answers.text
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