The first thing that comes to mind when you hear about workflow is most likely order and process. There is validity in that thought. Workflow is intended to deliver efficiency and cost saving by using defined order and automated process.
Defining what the process should be is the tricky but necessary part and it’s the fun part. Yes, fun. When you dig in and people realize how many time wasting tasks can be eliminated, you can feel the joy. So how do you re-connect the dots to create an effective digital workflow and really make work flow? Put on your technology goggles and look at the process.text