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Millennia Group Blog

Human Process Augmentation - I'm Not Scared

Thursday, May 13, 2021

Via Flickr - Robin ZebrowskiRobotic Process Automation.  The description is a little deceiving based on how it is used.  Generally, people think Robot and they think mechanical apparatus, computer brain, a bit scary.  However, the current use of that description is more broad and is also used to describe software based workflow solutions.

With or without a mechanical or physical component, it seems that a better description might be Human Process Augmentation (“HPA”).  Or at least it seems that if software is the apparatus, it is just augmenting the human process.  You could say that using digital signatures is HPA.  You no longer need to pick up a pen and send out an overnight package.  You’re no scaredy cat.

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